Privacy Policy

Overview

Welcome to Agal Branding Co ("we", "us", or "our"). We are a branding and digital marketing agency based in Tirunelveli, Tamil Nadu, India, offering services including logo design, digital marketing, social media management, content creation, SEO, Meta and Google Ads, web design, and video production.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:

• Visit our website at agalbranding.com
• Submit enquiry or contact forms on our website
• Engage with us as a client or prospective client
• Communicate with us via email, phone, or social media
• Use any service we provide

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

We collect information in several ways to provide and improve our services. The types of data we gather include:

A. Information You Provide Directly

• Contact & Enquiry Forms: Full name, business/brand name, email address, mobile number, business location, and details about your requirements
• Client Onboarding: Business registration details, billing information, social media credentials (when managing accounts), and project-specific data
• Email & Phone Communications: Records of correspondence, meeting notes, and project discussions
• Job Applications: Resume, portfolio links, contact details, and professional background submitted via our careers page

B. Information Collected Automatically

• Usage Data: Pages visited, time spent, referring URLs, and navigation paths on our website
• Device & Browser Data: IP address, browser type and version, operating system, and screen resolution
• Analytics Data: Via Google Analytics (GA4) — session counts, bounce rates, geographic location (city-level), and traffic sources
• Advertising Data: Conversion events tracked via Meta Pixel and Google Tag Manager for our own ad campaigns

C. Information from Third Parties

• Business information from social media platforms when you interact with our pages
• Referral data if you were directed to us through a partner or directory listing

How We Use Your Information

We use your personal data only for legitimate business purposes. Specifically, we use your information to:

We will never use your personal data for purposes that are incompatible with those stated above, nor sell your information to third parties for their marketing purposes.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service Partners & Vendors: Trusted technology providers (e.g., web hosting, email platforms, payment processors) who assist us in operating our business, under strict data processing agreements
• Platform Integrations: When managing your social media or ad accounts, data is shared with platforms such as Meta (Facebook/Instagram), Google, and similar as required to execute campaigns
• Legal Requirements: If required by applicable law, court order, or governmental authority in India
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to equivalent privacy protections
• With Your Consent: For any other purpose, only with your explicit written consent

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyse website performance. A cookie is a small text file placed on your device when you visit a website.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality (e.g., form submissions, navigation). These cannot be disabled.
• Analytics Cookies: Google Analytics (GA4) cookies help us understand how visitors use our site — which pages are popular, where visitors come from, and how long they stay. Data is aggregated and anonymised.
• Marketing Cookies: Meta Pixel and Google Tag Manager track conversion events from our advertising campaigns, enabling us to measure ad effectiveness.
• Preference Cookies: Store your settings or preferences to improve future visits.

Managing Cookies: You can control and delete cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Services & Platforms

We use the following third-party services in operating our website and delivering our services. Each has its own privacy policy:

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their respective privacy policies.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure, password-protected access to internal systems and client data
• Limited access to personal data on a need-to-know basis within our team
• Regular security reviews of our digital infrastructure
• Secure deletion of data when it is no longer required

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

• Client Project Data: Retained for the duration of the engagement and for a minimum of 3 years thereafter for legal and accounting purposes
• Enquiry & Contact Form Data: Retained for up to 1 year if no service engagement follows, or until you request deletion
• Website Analytics Data: Retained for up to 26 months by Google Analytics (in line with GA4 default settings)
• Email Communications: Retained for the duration of the business relationship and up to 3 years after
• Job Applications: Retained for 6 months after a position is filled, unless you consent to remain in our talent pool

After the applicable retention period, we securely delete or anonymise your data.

Your Rights

As an individual whose personal data we hold, you have the following rights under applicable Indian data protection regulations and global best practices:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request that we correct inaccurate or incomplete information
• Right to Deletion: Request that we delete your personal data, subject to legal obligations
• Right to Withdraw Consent: Withdraw consent for marketing communications or data processing at any time
• Right to Object: Object to the processing of your data for certain purposes, including direct marketing
• Right to Data Portability: Request your data in a structured, machine-readable format where applicable
• Right to Lodge a Complaint: File a complaint with the relevant authority if you believe your rights have been violated

To exercise any of these rights, contact us at hello@agalbranding.com. We will respond within 30 business days. We may need to verify your identity before processing your request.

Children's Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 18 years.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@agalbranding.com and we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website
• Notify active clients via email where changes significantly affect them

We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please reach out to us through any of the following channels:

• 📧 Email: hello@agalbranding.com
• 📞 Phone: +91 86800 85580 (Mon – Sat, 9AM – 7PM)
• 📍 Address: Agal Branding Co, Tirunelveli, Tamil Nadu – 627001, India
• 🌐 Website: agalbranding.com/contact.php

We are committed to resolving any privacy-related concerns promptly, professionally, and transparently. Your trust is the foundation of everything we do.